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FAQ

FREQUENTLY ASKED QUESTIONS

What is your product range?

We supply marine-grade stainless steel seamless pipe and tube, including 304/304L, 316L, 321, duplex 2205 and super duplex 2507, in various OD/WT and lengths.

Are you a manufacturer or a supplier?

We supply stainless steel seamless pipes for marine and offshore projects. Depending on the grade and size, we can offer mill production and stock supply. Please contact us with your specification for confirmation.

What information is required for a quotation?

Grade, standard (ASTM/EN), size (OD × WT or NPS × Sch), length (random/fixed), quantity, application, required certificates (3.1/3.2), destination port and Incoterms.

What is your typical lead time?

Lead time depends on grade, size and quantity. Stock items can be delivered faster, while mill production requires additional time. We will confirm lead time after receiving your full specification.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What standards can you supply?

Common standards include ASTM A312 (stainless steel pipe), ASTM A213/A269 (tubing), ASTM A790 (duplex pipe) and EN 10216-5. Please share your project specification for confirmation.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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